CB
Craig B
1 reviews | Active since Sept 2013
13 Aug 2026, 20:48
Amazing Manager
I would just like to commend the manager of ACDC Richmond. I lodged a complaint regarding my experience and service received and the manager dealt with it with such professionalism. Mr Tiaan Jacobs went the extra mile to ensure customer satisfaction and ensured my complaint was addressed and dealt with. Thank you Sir for your hard work and dedication to your job. I wish there were more managers out there like you. Such amazing service and professionalism received from Mr Jacobs.
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ACDC Dynamics's replyOfficial
14 Aug 2026, 11:35 Dear Craig,
Thank you for taking the time to share such wonderful feedback!
We are so pleased to know that Tiaan handled your concerns with the care and professionalism you deserved.
Taking ownership when something hasn’t gone as expected and working towards a positive resolution is an important part of the customer experience we strive for.
Taking ownership when something hasn’t gone as expected and working towards a positive resolution is an important part of the customer experience we strive for.
Your feedback has been shared with Tiaan and is deeply appreciated.
Thank you for giving us the opportunity to address your concerns, and for recognising the effort made to put things right.
We truly appreciate your support and look forward to welcoming you back to ACDC Richmond Park soon.
We truly appreciate your support and look forward to welcoming you back to ACDC Richmond Park soon.
Kind regards,
ACDC Dynamics Customer Service Team .
ACDC Dynamics Customer Service Team .
ACDC Dynamics's reply14 Aug 2026, 11:35
Official
Dear Craig,
Thank you for taking the time to share such wonderful feedback!
We are so pleased to know that Tiaan handled your concerns with the care and professionalism you deserved.
Taking ownership when something hasn’t gone as expected and working towards a positive resolution is an important part of the customer experience we strive for.
Taking ownership when something hasn’t gone as expected and working towards a positive resolution is an important part of the customer experience we strive for.
Your feedback has been shared with Tiaan and is deeply appreciated.
Thank you for giving us the opportunity to address your concerns, and for recognising the effort made to put things right.
We truly appreciate your support and look forward to welcoming you back to ACDC Richmond Park soon.
We truly appreciate your support and look forward to welcoming you back to ACDC Richmond Park soon.
Kind regards,
ACDC Dynamics Customer Service Team .
ACDC Dynamics Customer Service Team .