MR
Michael R
1 reviews | Active since Nov 2014
11 Mar 2024, 09:19
ACDC Selling discharged batteries as new and dont accept returns
Bought a battery from them, took it home tested it and a new battery should be around 13VDC but this one was 12VDC so i took it back, within an hour of purchasing it. When i got there they said sorry no returns on batteries, they didnt even test it before selling it!!!! be warned they only want your money, once you pay no service exists.
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Replies (2)
ACDC Dynamics's replyOfficial
11 Mar 2024, 15:21Good afternoon Michael,
We were sorry to learn of your disappointment with the batteries you purchased from ACDC Dynamics. Our dedicated Customer Service team will be reaching out to you shortly to discuss your concerns in detail. Rest assured, we are committed to thoroughly investigating the matter to find a suitable resolution. Thank you for bringing this to our attention.
We were sorry to learn of your disappointment with the batteries you purchased from ACDC Dynamics. Our dedicated Customer Service team will be reaching out to you shortly to discuss your concerns in detail. Rest assured, we are committed to thoroughly investigating the matter to find a suitable resolution. Thank you for bringing this to our attention.
ACDC Dynamics's reply11 Mar 2024, 15:21
Official
Good afternoon Michael,
We were sorry to learn of your disappointment with the batteries you purchased from ACDC Dynamics. Our dedicated Customer Service team will be reaching out to you shortly to discuss your concerns in detail. Rest assured, we are committed to thoroughly investigating the matter to find a suitable resolution. Thank you for bringing this to our attention.
We were sorry to learn of your disappointment with the batteries you purchased from ACDC Dynamics. Our dedicated Customer Service team will be reaching out to you shortly to discuss your concerns in detail. Rest assured, we are committed to thoroughly investigating the matter to find a suitable resolution. Thank you for bringing this to our attention.
ACDC Dynamics's replyOfficial
25 Mar 2024, 09:24Good day, Michael,
Despite our efforts, we have been unable to reach you through our Customer Support Team regarding the concerns you raised.
Regrettably, due to the lack of response, we must close this query on our end.
Rest assured, our team remains available to provide further assistance or address any new queries you may have.
We appreciate your ongoing engagement, and we look forward to assisting you again in the future.
Kind Regards
ACDC Dynamics
Despite our efforts, we have been unable to reach you through our Customer Support Team regarding the concerns you raised.
Regrettably, due to the lack of response, we must close this query on our end.
Rest assured, our team remains available to provide further assistance or address any new queries you may have.
We appreciate your ongoing engagement, and we look forward to assisting you again in the future.
Kind Regards
ACDC Dynamics
ACDC Dynamics's reply25 Mar 2024, 09:24
Official
Good day, Michael,
Despite our efforts, we have been unable to reach you through our Customer Support Team regarding the concerns you raised.
Regrettably, due to the lack of response, we must close this query on our end.
Rest assured, our team remains available to provide further assistance or address any new queries you may have.
We appreciate your ongoing engagement, and we look forward to assisting you again in the future.
Kind Regards
ACDC Dynamics
Despite our efforts, we have been unable to reach you through our Customer Support Team regarding the concerns you raised.
Regrettably, due to the lack of response, we must close this query on our end.
Rest assured, our team remains available to provide further assistance or address any new queries you may have.
We appreciate your ongoing engagement, and we look forward to assisting you again in the future.
Kind Regards
ACDC Dynamics