SM
Shiragh M

1 reviews | Active since Mar 2017

24 Mar 2017, 15:35

4 Months And Still Waiting-AC/DC Dynamics

<p>Unfortunatley AC/DC Dynamics have left me no choice but to resort to social media, i am in the food industry, and purchased an insect ****er from the above mentioned store last October, upon purchasing this device it broke on 2 occasions, which I had to take back to the store for fixing, long story short in November it broke for good, upon their consultant picking up the device i was told that there isnt much that they can do as the big boss (Mario) is overseas. So all i asked was that they give me a refund so that i could purchase a new device for my shop, so when the boss comes back he decides that he is going to charge me a 20% handling fee, for i dont know what and then will refund me, so i told him if it makes him sleep at night take the 20% and just give me whats rightfully owed to me as i am the one thats inconvenienced here, its now 4 month later and i have heard nothing from the store and no refund was done....at my witts end.</p>

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Replies (2)
ACDC Dynamics
ACDC Dynamics's reply24 Mar 2017, 16:10
Official

We apologise for the service that you have received Mr. Mohan, and we will do our best to resolve the issue as quickly as possible. Could you please provide us with an invoice number where you purchased the insect ****er in question?

ACDC Dynamics
ACDC Dynamics's reply28 Mar 2017, 12:01
Official

After investigating the issue, we are happy to say that your refund payment has already been processed this morning, you should see the refund amount reflecting in your account shortly.