JM
Jay M
1 reviews | Active since Mar 2015
11 Dec 2025, 19:22
2 WEEKS NO REFUND THEY ARE *****S
Returned items 2.weeks ago at the Richmond branch was promised my refund 7 days later we now on 2 weeks. I.keep calling head office they give me a sad story of calling me back or finding out from the next person and nothing. Bunch of *****s dont support these people they are *******
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Replies (2)
ACDC Dynamics's replyOfficial
12 Dec 2025, 09:17Dear Junaid,
Thank you for taking the time to share your experience with us.
We truly regret the frustration this situation has caused and want to assure you that it’s never our intention to inconvenience our customers.
Our team is already looking into your case to ensure it is resolved as quickly as possible, and we’ll be in touch shortly with an update regarding your refund.
Your feedback is extremely valuable and helps us continue improving the service we provide.
We are committed to assisting you and ensuring a better experience moving forward.
Kind regards,
ACDC Dynamics Customer Service Team
Thank you for taking the time to share your experience with us.
We truly regret the frustration this situation has caused and want to assure you that it’s never our intention to inconvenience our customers.
Our team is already looking into your case to ensure it is resolved as quickly as possible, and we’ll be in touch shortly with an update regarding your refund.
Your feedback is extremely valuable and helps us continue improving the service we provide.
We are committed to assisting you and ensuring a better experience moving forward.
Kind regards,
ACDC Dynamics Customer Service Team
ACDC Dynamics's reply12 Dec 2025, 09:17
Official
Dear Junaid,
Thank you for taking the time to share your experience with us.
We truly regret the frustration this situation has caused and want to assure you that it’s never our intention to inconvenience our customers.
Our team is already looking into your case to ensure it is resolved as quickly as possible, and we’ll be in touch shortly with an update regarding your refund.
Your feedback is extremely valuable and helps us continue improving the service we provide.
We are committed to assisting you and ensuring a better experience moving forward.
Kind regards,
ACDC Dynamics Customer Service Team
Thank you for taking the time to share your experience with us.
We truly regret the frustration this situation has caused and want to assure you that it’s never our intention to inconvenience our customers.
Our team is already looking into your case to ensure it is resolved as quickly as possible, and we’ll be in touch shortly with an update regarding your refund.
Your feedback is extremely valuable and helps us continue improving the service we provide.
We are committed to assisting you and ensuring a better experience moving forward.
Kind regards,
ACDC Dynamics Customer Service Team
ACDC Dynamics's replyOfficial
19 Dec 2025, 09:56Dear Junaid,
Further to our earlier acknowledgement of your review, we’d like to note that the matter has since been resolved.
Feedback was shared with you via email, and we trust the resolution provided has helped to restore your confidence in our support.
Should you need any further assistance, you are most welcome to reach out to us directly. Out team is happy to help.
Kind regards,
ACDC Dynamics Customer Service Team
Further to our earlier acknowledgement of your review, we’d like to note that the matter has since been resolved.
Feedback was shared with you via email, and we trust the resolution provided has helped to restore your confidence in our support.
Should you need any further assistance, you are most welcome to reach out to us directly. Out team is happy to help.
Kind regards,
ACDC Dynamics Customer Service Team
ACDC Dynamics's reply19 Dec 2025, 09:56
Official
Dear Junaid,
Further to our earlier acknowledgement of your review, we’d like to note that the matter has since been resolved.
Feedback was shared with you via email, and we trust the resolution provided has helped to restore your confidence in our support.
Should you need any further assistance, you are most welcome to reach out to us directly. Out team is happy to help.
Kind regards,
ACDC Dynamics Customer Service Team
Further to our earlier acknowledgement of your review, we’d like to note that the matter has since been resolved.
Feedback was shared with you via email, and we trust the resolution provided has helped to restore your confidence in our support.
Should you need any further assistance, you are most welcome to reach out to us directly. Out team is happy to help.
Kind regards,
ACDC Dynamics Customer Service Team