WORST SERVICE PROVIDER TO EVER EXIST

If I could give this company a 0 start I would. I had issues with my connection for a while in March and April and I reported the issue first week of May. No one would assist at all and I had to follow up so much for a full three weeks without help. I then initiated a cancellation process which even there they DRAGGED their feet to try assist. I spent hours on the call trying to chase them to help with no luck. When I eventually manage to have the cancellation approve they still wanted to debit me for an extra month after BEGGING them for close to a month to fix my line. Eventually someone called BAKKIES noted that they would change my router and give me a discount for two months if I try give them a chance, he did fix it so I revoked my cancel request. You won't believe that my line has now been cute at the start of this new month because apparently it's because I had requested a cancellation (WHICH THEY ASKED ME TO REVOKE). I have been once again on the phone wasting hours asking them to have my line back up. DO NOT EVER LISTEN TO A MAN NAMED BAKKIES from there, he has since blocked me on whatsapp and calls and is nowhere to be found. This is the WORST provider, save your money and time.