Worst Internet Service Provider in SA

I signed with these guys last year and ever since then I've had endless problems, continuous loss on connectivity, for hours at a time and at least every few days. Whenever I log a call or open a ticket the only excuse I get is that there has been an Outage in my area and it's being fixed currently. The aim by the technical team is to close the tickets we open as fast as possible making you have more headaches with their stupid reasons. This is the worst internet service provider in this country, how are they still in business... They have now duplicated the latest invoice to me and although my account is up to date with them, they suspended my services based on that duplication. This company is in complete chaos, no one there seems to know how to really fix any issues they have.