Worst ever service provider

My internet is not working ,this is like the seventh day in a row it keeps flashing,but up to now non of your technicians has called me to help me troubleshoot or test the connection.I have been logging tickets every single day.Unfortunately I can’t call duting the day before you guys close because I won’t be around,most times I get home after 6pm but I can’t even use the internet.The WiFi and the Ethernet cable both don’t pick up network. The SYS & WAN buttons are forever flashing. I’m very disappointed with the customer service.Can someone at least assign someone to help me.You keep saying there’s a problem with metrofibre but how come all other units are having internet access except mine ? This is probably my last month ,if it’s possible can you please cancel my subscription with you guys immediately because honestly there’s nothing I’m paying for.

Disappointed