********* withdrawals

The company did not deliver their services and continues to debit my account. The first amount for 6 months was reversed after a lengthy process and after I’ve requested for them to close my account in January they’ve then debited me again. This is a huge inconvenience and is ********* to say the least as I’ve directly gone to Metro Fibre which is exceptional. They can see that I’ve got a different ISP and in addition to my cancellation request they’ve went and debited my account. I’ve gone through the lengths of cancelling my card but they somehow have access to my account. This is frustrating to say the least. I need this to stop immediately