Steels You're Money

Was billed for a month of fibre that we never had.

We enquired with Accelerit about a fibre connection but never had an installation or connection and went with Supersonic instead that did the last mile for us and who we signed up with.

After opening a ticket to dispute the cost they simply closed the ticket, we reopened the ticket and with no response the ticket was closed again.

Very poor service that their accounts team cannot contact you to resolve a dispute and simply ignore you.