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Prisca M
1 reviews | Active since May 2021
07 Jun 2021, 05:19
PURE THEFT
PURE THEFT!
This is the second review I am writing. I signed on for their service on the 20th of May never got internet access. Paid the initial amounts for the account to be activated. I had no internet access from Day1.
Tickets were opened and closed and received no help. On the 23rd I told them to close my account as my work if affected. They said they will terminate my account and a 30 day notice applies, I mean I never got internet access, Questions like what sort of router have they installed were asked.
I have been charged a late payment penalty and plus the monthly fee. Really almost a R1000 for a none existent service. Refund my monies you *******.
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Prisca M's updateReviewer Update
07 Jun 2021, 07:50image.png 54.72 KBI need this account closed, this is pure thievery from Accelerit.
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Prisca M's update07 Jun 2021, 07:50
Reviewer Update
image.png 54.72 KBI need this account closed, this is pure thievery from Accelerit.
PM
Prisca M's updateReviewer Update
07 Jun 2021, 08:01image.png 31.27 KBThey still went on to take money from my account. I requested a termination for a service that was not provided. 15mbps and you hardly get 3mpbs.
PM
Prisca M's update07 Jun 2021, 08:01
Reviewer Update
image.png 31.27 KBThey still went on to take money from my account. I requested a termination for a service that was not provided. 15mbps and you hardly get 3mpbs.