POTENTIAL CUSTOMERS PLEASE READ BEFORE SIGNING UP WITH THEM!!!

POTENTIAL CUSTOMERS PLEASE READ BEFORE SIGNING UP WITH THEM!!! If I could give it a negative star I would. Firstly Netflix is not working on Accelerit so if you think you're going to snuggle on the couch and binge watch think again. it doesn't work and yes I've asked other Accelerit users if this is the case and YES Netflix doesn't work either on their network. Secondly I waited for 45 Mins for a representative to pick up a call to find out what is going on only for a representative to put the call down on me. So terrible, horrible customer service (This was the last straw over a series of multiple issues I've had with them) . Never mind the fact that they service goes down often for hours on end so they have double negative stars when it comes to reliability. Its been a nightmare during lockdown and working from home. Also don't call within an hour of their closing time because no matter if you call is first in line, no one will pick up the phone, that also goes for calling close to lunch time. I saw the mixed reviews, I saw that there were some great ratings so I took A CHANCE and boy I now know why they have fewer good ratings in comparison to bad ratings.