Poor customer service and no connectivity

I have recently moved over to Accelerit and sadly it's been a disaster from the time I started the journey to move over to now as I still have no connectivity.

I have been very patient but enough is enough.

To date i am still not connected. The customer service levels are so poor. When you use their ticketing system, they simply close tickets even though the issue remains opened. Even the lady that on-boarded me has mostly ignored my cries. It's just sad how businesses don't appreciate the value of customer service