Pathetic Services rendered by Accelerit!

I have never encountered a more *********** Internet Service Provider. They hound you to engage with them and take out their wifi packages but when it comes to actually installing the wifi and getting back to you, they do not communicate or provide proper service. I paid the connection fee over 10 days ago and it was ignored only until Thursday when they called to find out if I was connected? How do you people not keep track of the technicians and if they actually come out to connect the clients? The consultant then informed me that there is nothing further payable until month end when a pro-rata invoice will be raised and which is only payable at month end. The wifi will be connected immediately yesterday as he confirmed. Yesterday, after some ***** technicians attended my home to connect the wifi, i receive a further invoice payable immediately, failing which I will be charged a penalty fee of R93. I will not hesistate to lodge a complain with the ISPA if I am levied with this R93! Like what the hell is going Accelerit. Why is it that your automated ticket system functions more efficiently than your actual staff???!!! The wifi is not even operational yet???!!!

Your services are ********** and perhaps you should pay more attention and effort in ensuring you provide better services, than effort in securing clients only for them to be dissapointed with the level of service provided!

I was explicitly informed by the consultant that the pro-rata invoice is only payable by month end. Furthermore, what am I paying for when the Wifi is not even activated/connecting as yet???

My email requests have fallen on deaf ears. Seriously, if the public knows whats good for them, stay away from Accelerit as all you will receive is *********** services and staff who will provide you with incorrect information just to secure business.

Oh and please dont even trust the false advertising on their vehicles about the "cheap" packages as they dont exist and are misleading!