none existing customer service

if I could give you a minus star I would.

what a useless bunch of people... no internet for 4 day, you can not phone their customer service as they don't answer any phone calls, you cant leave a message as the mailbox is full, you don't get any replies to your emails, they are very quick to pre warn you of a R90 penalty fee for any late payments, but do you think you can get any service out of them,,, good luck as it is none existence, I would like to know if there is any one in this company that gives a damn about their customers as we don't get any feedback from them regards to internet service, the service was great to get you to sign up, once you signed up you can forget to get any service from them, we work from home so we need the internet, can i charge you a R90 penalty fee for everyday that I don't have a servfice or customer service