1 reviews | Active since Dec 2020
Most Pathetic Service
Worst service provided from your accounts department, if I could give you negative stars I would. I have contacted you accounts department from this morning, and I had no assistance. I spoke to Angel, Avuswa And Hlengiwe, where I requested to speak to a manager which they stated that the manager is in a meeting, if the manager is in a meeting is there no second in charge that runs the department. The service provided is pathetic. I was connected on the 8th September and disconnected on three occasions there after and now this morning I have been disconnected again. Working from home I rely on your network I moved from a different network provider to you guys. But your agents brings your. Customer Service down. I spoke to Hlengiwe who has no customer service etiquette, when you ask to speak to a upline she does not assist on that. And she drops the call is that great customer service? I spoke to Angel there after as soon as she answered she puts me on hold, don't you think I held long enough just to get through to speak to an agent, when requesting to speak to a upline again she drops the call. I need a manager to call me today regarding my query. My number is ***.
