Just plain Awful ..

To say i am disappointed about the service from this company would be an understatement. Internet has worked well for almost a year with little to no issue at all. But everyday now i am opening a new ticket to complain, i am calling every week, and still we loose the internet. To start we never got a new router at all, so now they say it could be because of the router but to get it they want to charge us after all the complains no one has the decency to send a technician with a router to come see what the problem is. No we need to pay for delivery and we need to set it up ourselves. I am going to put this review everywhere i can!