1 reviews | Active since Mar 2009
For the worst internet connectivity try Accelerit and Metrofibre
Accelerit and Metrofibre provide the worst fibre to the home experience. Accelerit "upgraded" my connection from 25 upload and 25 download speeds only to have a lot more issues and pay more for them.
They constantly come up with the same solutions every week which is to move the router, restart the connection and test again. Nothing changes and I've been with them for over 2 years, which is a long time but there have been instances when it was better. Metrofibre provides the fibre to this estate so there's getting away from them.
Their team - Accelerit this is - also gives inaccurate information without bothering to investigate. When you contact the call centre the calls either from their side or wait forver to get an an answer. When they have known issues or maintenance downtimes no one bothers to email and notify customers, you have an outage and only realise when you login that they have planned maintenance.
It's ridiculous.
