Completely useless!

I have literally been battling for 3 months now. Our complex had Fibre installed and to get an appointment out of these guys took 2 months. Now that the Fibre is pulled into my unit they asked me to pay them for the router which I did, then I had to pay for the months subscription which I also did. Needless to say the Internet is still not working, I email them every single day and these guys are simply not coming to the party. I will most likely request a refund and go with another provider as they clearly don't care and they are clearly not phased by the looks of the other complaints on Hello Peter. Great service guys