Bad service.

First off I want to say the technical department are fantastic. The accounts department the same cannot be said for. I logged issue in November and sent follow up messages including emails and phone calls. The matter has not been resolved. Accounts have in all this time not contacted me. Now that I cancelled the service I get a further account with a note saying I will pay further amounts. I don’t want them. They can’t supply the service I have paid for. Why must I carry on paying.

Think ten times before using them as a ISP