Bad Service!!!!

Very disappointed with the service being offered by the service provider. Every Friday from my place of residence I loose connection the whole evening without internet and morning. One has to buy airtime and extra data to log tickets to the company which the just dont tell you the real issue.

This leave one very frustrated and since others are working from home its costing us in our businesses. Yesterday alone I had to buy extra data to work and communicate with the company and this morning hold for hours to speak to a consultant to only discover that there was connection issues which should have been fixed yesterday already.

As a client I feel I need to be compensated for all the convenience cause but we all know uts going to be "we are sorry" its a 2month am using this service provider and will not recommend to anyone.

The company does not allert clients when service is down, you will hear when you call during their office hours wich is very bad service.

Thanks