BAD CUSTOMER SERVICE, NO RESPONSE TO TECHNICAL ISSUES

I have been a client of Accelerit for about a year but their service is so inconsistent and they don't prioritize clients.

The wifi connection can be down for over a week and they will tell you of escalations that they are doing to no response. Loss occurs almost every 2 weeks

I have been without WIFI Connection since the 26th Sept and today is the 3rd Oct, still No Assistance - they keep saying that they will escalate. They dont Answer Calls, No service to Tickets

I dont advise any new people to join

BAD CUSTOMER SERVICE, NO RESPONSE TO TECHNICAL ISSUES