1 reviews | Active since Jun 2012
Accelerit; ********* and Deceptive Business practices
I ordered for a Fiber to the Home line one month ago and paid Accelerit the R 2,300 needed to kick off the order on the 28th May 2020. On the 11 june 2020, Vumatell installation team came and installed the router to my house, they told me the activation team will come on the evening and activate the line. Now i call Vumatell and they tell me there are no open ports in my area that i will have to wait between 6month to a year to get my fiber line after the area has been upgraded. This is an ethical business practice and these companies are taking advantage of the lock down to rip customers. I asked prior to ordering a line if they have ports available and they said yes. Now a Vumatel consultant tried to lie to me that lockdown rules prevent the activation and it can only be done after lockdown. the reason i asked if they had ports available was because if they didnt have, i would have gone the ADSL route. Now my Business and kids will have to suffer now because of their deception. I just want these guys to come take their f*ckin router out of my house and refund me my money back.
