Accelerit: philane and sifiso disconnected our wifi

1 star because there is no option for zero stars. On Saturday 02 May 2 technicians, philane and sifiso disconnected our wifi because they needed to do so in order to connect our neighbour at Urban Ridge West in Midrand. It didn't make sense but we were told they would only be half an hour. They left without connecting us. We called them and asked them to come back and reconnect and they refused. We had no problem with the wifi to start with and now we are spending our weekend with no wifi. We have work to do as we are working online. We have zoom meetings on Monday but because philane and sifiso decided we are not important enough we can't work and we had to leave the house to go and buy electricity and airtime. An added expense as well as an inconvenience. I am so very angry and dissapointed. The guy they came to service is connected and we are not. WE WERE FINE BEFORE THEY CAME AND INTERFERED WITH THE WIFI!!!!! We are losing hours of work time and will have to go through hell to catch up!!! We have been loyal customers since last year and have paid on time every month. They even said "we don't want to get rude so stop calling". They kept cutting the phone. Accelerit please note: WE DID NOT ASK THEM TO DO ANYTHING WITH OUR WIFI. But they are saying we are bothering them!!!