Accelerit Accounts and Service

Stay away from this ISP. Since February waiting for refund. This is what I've sent them. "I have been invoiced for a modem that i have never received. This account has been closed and the last billing was in November 2022. I initially opted for a modem on opening this account but it was never received. I have always used my own. I have relayed this to your consultant Hlengiwe Mbokazi via email on the 21 November 2022 and 2 days ago to your accounts department (Nqobile).

Please refund the initial option of R99 and the R499.00

It is now mid June 2023, still no refund after promising refund. Asked to speak to Manager Cebesile Ngobo but not available.