1 reviews | Active since Sept 2018
Accelerate slow to no internet service and no response from help desk for almost 24 hours.
Good Day
Logged support ticket yesterday at +-18:00 and about 10+ updates on this ticket on medium severity and no response till now 14:00 23 September 2018
Also logged a second ticket with high severity and also no response. This is a really bad start as I only have this fibre connection for the last week or so and I wanted to use them to move away from my current wifi internet provider.
Hi Justin,
Please be advised that our tech support on Saturday is from 08h00-14h00. However, as we had already advised, we are working on getting support even on Sundays and Public Holidays.
Hi Justin,
Please be advised that our tech support on Saturday is from 08h00-14h00. However, as we had already advised, we are working on getting support even on Sundays and Public Holidays.