A WHOLE MONTH HAS PASSED

Im writing this review again with pure disappointment since the only way this company actually provides feedback is when you go on social media i will proceed to all social media platforms till my service is sorted i received a call from a guy consultant who was very helpful and put me through to the accounts department that is where my problems start they say i had services which i didn't i have emails as proof which i have sent i asked them to pull through call recording and i was told that there are not any available really a whole call center with no recordings lol I'm being taken for a ride cause I'm i am also in the customer service industry and i can retrieve calls as late as 3 years back i sent through the proof as emails to show them what they are telling me and the emails do not correspond why would i send emails if i had service i want to pay my service again but I'm reluctant as every month i go through drama with this company right now they cut my service but i paid 353 for the month of November ok they say i had service for the month of October for 12 days plus 9 days in November but that is still not a full billing cycle the people in the accounts are rude the last time i got a helpful consultant in the accounts was in August they put on hold and say there are no supervisors supervisor says they will call they never do and i have to come back to hellopeter because even when you call and press 3 they machine takes you to the technical department and you are bounced from on department to the next you debit my account then switch of the service and i have to be the one calling can someone who is competent call me and see the proof i have sent can your QC PULL OUT MY RECORDINGS ITS SIMPLE FILTER OUT MY CELLPHONE NUMBER AND WORK NUMBER AND LISTEN TO THE STUPID THING AND SEE IF IM BEING IRTATED CAUSE IM DIFFGICULT OR AM I AM I BEUNG IRRIATED CAUSE I KNOW IM RIGHT IF YOU GUYS ARE FAILI9NG RATHER PAY BACK MY MONEY EVEN IF ITS 20 RAND I WANT I WANT IT CAUSE YOU FAILED TO PROVIDE A SERVICE I PAYED FOR I WILL LOOKM FOR ANOTHER SERVICE PROVIDER IM SURE THEY WILL KNOW HOW A BILLING CYCLE OWRKS I HAVE WORKED FOR A FIBRE COMPAY BEFORE I WAS A MANGER SO I KNOW HOW HIS THIMNG WORKS