Paid in full—almost 2 months later and still no order!

Absolutely appalling service. I paid an invoice of a large amount in full almost two months ago for an order with a 5–7 day lead time. Almost 60 days later, I have received nothing but silence and excuses. Despite being a loyal client for years, the level of disrespect is shocking: Lisa (Production Manager): Ignores all calls and emails. Praveen & Salosh ***ners): Refuse to take calls; emails go unanswered. Receptionist: Literally dropped the call and explicitly told me she would not answer any further calls from me. It is mind-blowing how a business can operate with this much incompetency. This isn't an isolated incident, but a pattern of poor service over 2–3 years. Save yourself the money and the headache—do not use this company.