Telkom worst Service

I have app**** for a 4MBPS line with telkom on start of May2018.

They have Installed the line on 11May2018 and then i found that it is a ADSL line not a fiber line.

After that i am following Telkom and they are not able to activate this line from then till today (19May2018).

Some funny excuse from Telkom CC: 1. We have escalated your issue. 2. System is down can not do anything. 3. Please call Technical dept. 4. Some time they put you on hold and then hangup the phone.

I suggest any of you please go some other service provider if you are looking for a internet except telkom.