SD
Sisipho D
1 reviews | Active since Oct 2022
25 Oct 2022, 08:40
Useless insurance
I would give 0 if it was an option. I made a claim via incredible connections on the 19 of September and to this day I don’t have a reference number and no one knows what’s happening. Every time I call it’s different stories. One consultant claimed that my claim was made on the 17th of October while another a few min after claims there’s no claim made under my name.
Helpful (0)
Replies (2)0
Replies (2)
Abacus Insurance Limited's replyOfficial
25 Oct 2022, 11:58Dear Claimant,
Abacus Insurance sincerely apologize for the delay in finalizing your claim.
Please note your claim have been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance sincerely apologize for the delay in finalizing your claim.
Please note your claim have been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply25 Oct 2022, 11:58
Official
Dear Claimant,
Abacus Insurance sincerely apologize for the delay in finalizing your claim.
Please note your claim have been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance sincerely apologize for the delay in finalizing your claim.
Please note your claim have been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Limited's replyOfficial
25 Oct 2022, 14:12Dear Sisipho Dinizulu & IC CRESTA
Customer Claim information:
Claim No: AB-C-***9-1
Approved claim replacement amount: R18999.00
Replacement Item: APPLE MACBOOK AIR 13 M1 256 SG
Customer Cell Phone Number: ***
Customer Email Address: ***
Claim authorised for customer, SISIPHO DINIZULU. Store Name, IC CRESTA.
Please go to the store where you submitted your claim to receive your “replacement product” as per the claim approval.
NOTE Insurance Excess amount payable in store, when collecting your new device is R1500.00.
Abacus Insurance Customer Care
***
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply25 Oct 2022, 14:12
Official
Dear Sisipho Dinizulu & IC CRESTA
Customer Claim information:
Claim No: AB-C-***9-1
Approved claim replacement amount: R18999.00
Replacement Item: APPLE MACBOOK AIR 13 M1 256 SG
Customer Cell Phone Number: ***
Customer Email Address: ***
Claim authorised for customer, SISIPHO DINIZULU. Store Name, IC CRESTA.
Please go to the store where you submitted your claim to receive your “replacement product” as per the claim approval.
NOTE Insurance Excess amount payable in store, when collecting your new device is R1500.00.
Abacus Insurance Customer Care
***
Abacus Insurance Customer Care
***