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colbert S
1 reviews | Active since May 2013
31 Jan 2023, 11:47
****s in disguise of Insurance Brokers
I bought a Samsung Galaxy A23 together with insurance cover for damage, lost and theft for a period of 12 months in advanced. So I claimed for a lost phone and I was told that the claim is rejected for negligence. This company is group of ****s that will ***** hard earned money for nothing. I am still paying for the phone insurance even when it is lost.
Helpful (0)
Replies (2)0
Replies (2)
Abacus Insurance Limited's replyOfficial
31 Jan 2023, 14:31Dear Claimant,
Should you dispute the outcome of your device claim; please contact Abacus Insurance Dispute division via ***.
Thank you,
Abacus Insurance Customer Care
***
Should you dispute the outcome of your device claim; please contact Abacus Insurance Dispute division via ***.
Thank you,
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply31 Jan 2023, 14:31
Official
Dear Claimant,
Should you dispute the outcome of your device claim; please contact Abacus Insurance Dispute division via ***.
Thank you,
Abacus Insurance Customer Care
***
Should you dispute the outcome of your device claim; please contact Abacus Insurance Dispute division via ***.
Thank you,
Abacus Insurance Customer Care
***
Abacus Insurance Limited's replyOfficial
07 Feb 2023, 10:22Dear Claimant,
Abacus Insurance Complaints Officer, Emily have liaise with you on 2nd Feb'23 whereby you confirmed the incident and the storyline was different from what you wrote on the sworn affidavit . You have committed to produce detailed breakdown of incident. To date, your claim is pending due to outstanding promise information.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Complaints Officer, Emily have liaise with you on 2nd Feb'23 whereby you confirmed the incident and the storyline was different from what you wrote on the sworn affidavit . You have committed to produce detailed breakdown of incident. To date, your claim is pending due to outstanding promise information.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply07 Feb 2023, 10:22
Official
Dear Claimant,
Abacus Insurance Complaints Officer, Emily have liaise with you on 2nd Feb'23 whereby you confirmed the incident and the storyline was different from what you wrote on the sworn affidavit . You have committed to produce detailed breakdown of incident. To date, your claim is pending due to outstanding promise information.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Complaints Officer, Emily have liaise with you on 2nd Feb'23 whereby you confirmed the incident and the storyline was different from what you wrote on the sworn affidavit . You have committed to produce detailed breakdown of incident. To date, your claim is pending due to outstanding promise information.
Regards
Abacus Insurance Customer Care
***