LM
Luyanda M
1 reviews | Active since Jan 2018
08 Mar 2023, 10:09
The Lies of this company
I am utterly disappointed at the service you guys give,the lies that you guys tell,it’s disgusting for a financial institution,to think that we take plans with this company for assistance in case a loved one passes away and you take advantage of that,your policy wording is in shambles and you use jargon to explain things which is strictly prohibited by FAIS,please note that we will definitely be taking ombudsman,I love the fact that your calls are recorded because your team leaders blatantly lie to us.It’s disgusting
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Abacus Insurance Limited's replyOfficial
08 Mar 2023, 14:11Dear Claimant,
We would like to express our condolences on behalf of Abacus Life for the loss of a family member.
Please be advised that the funeral benefit of claim ref AB-c-***4 was paid on Friday, March 3, 2023, and the memorial benefit of R5000 will be paid on March 3, 2024, in accordance with the terms and conditions of Policyholder, MJ Moletsane's Funeral plan. The recording of the funeral plan enrollment has been forwarded to you on 8th March 2023 by our Verification Officer.
If you have any further questions about the above funeral claim settlement, please contact our Customer Care or send an email to ***.
Regards
Abacus Life Customer Care
***
We would like to express our condolences on behalf of Abacus Life for the loss of a family member.
Please be advised that the funeral benefit of claim ref AB-c-***4 was paid on Friday, March 3, 2023, and the memorial benefit of R5000 will be paid on March 3, 2024, in accordance with the terms and conditions of Policyholder, MJ Moletsane's Funeral plan. The recording of the funeral plan enrollment has been forwarded to you on 8th March 2023 by our Verification Officer.
If you have any further questions about the above funeral claim settlement, please contact our Customer Care or send an email to ***.
Regards
Abacus Life Customer Care
***
Abacus Insurance Limited's reply08 Mar 2023, 14:11
Official
Dear Claimant,
We would like to express our condolences on behalf of Abacus Life for the loss of a family member.
Please be advised that the funeral benefit of claim ref AB-c-***4 was paid on Friday, March 3, 2023, and the memorial benefit of R5000 will be paid on March 3, 2024, in accordance with the terms and conditions of Policyholder, MJ Moletsane's Funeral plan. The recording of the funeral plan enrollment has been forwarded to you on 8th March 2023 by our Verification Officer.
If you have any further questions about the above funeral claim settlement, please contact our Customer Care or send an email to ***.
Regards
Abacus Life Customer Care
***
We would like to express our condolences on behalf of Abacus Life for the loss of a family member.
Please be advised that the funeral benefit of claim ref AB-c-***4 was paid on Friday, March 3, 2023, and the memorial benefit of R5000 will be paid on March 3, 2024, in accordance with the terms and conditions of Policyholder, MJ Moletsane's Funeral plan. The recording of the funeral plan enrollment has been forwarded to you on 8th March 2023 by our Verification Officer.
If you have any further questions about the above funeral claim settlement, please contact our Customer Care or send an email to ***.
Regards
Abacus Life Customer Care
***