Terrible service and a **** of a company

My father submitted a claims for a funeral cover two weeks ago with Abacus Insurance. The person he had been communicating with suddenly was not picking up calls nor corresponding anymore. We then called after those two weeks and spoke to a lady called Kamogetswe Modiba. The first time when my father seemed to ask a difficult question, he dropped the call. We called the second time, Kamogetswe Modiba was incredibly rude and unprofessional. My father is in the rural areas and asked me to assist, we called Kamogetswe Modiba using a conference call. She simply disengaged from the call and gave the call to her colleague. What was even more shocking was how they told us that even though the claim was already two weeks late, Thabang Ramela told us the turn around time for this already late claim was between 16 to 30 days!!! a funeral claim that takes 30 DAYS!!!!! This company and its people are a big **** !!

This Kamogetswe girl does not deserve this job, people are already struggling looking for jobs and here she is giving clients an attitude, RUDE GIRL!!!!!