Terrible Claims Service

We submitted a claim for my sons lost device on the 9th of January to date our claim has not been approved. We are given constant run arounds on why the claim is not being processed. We have been sent from pillar to post to an extent that we had to lodge a complaint with the ombudsman. Incredible connection should've been transparent in advising you that this insurance company is a ****.

I am very disappointed in the way that this company misleads its clients.