SN
Sibongile N
1 reviews | Active since Oct 2021
02 Jun 2023, 14:58
STILL WAITING FOR MY PAYMENT
Still waiting for my claim payment joined abacus life insurance 2020 now I’ve recently claimed for my cousin they telling me stories😡😡😡😡
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Abacus Insurance Limited's replyOfficial
04 Jun 2023, 13:01Dear Claimant,
On June 2, 2023, a claim status acknowledgment letter was mailed to ***.
The claims division reports that the payment has not been released due to a discrepancy in information, which is being reviewed, and that the final decision on your claim will be communicated to you within thirty (30) business days of the receipt of this letter.
Kind Regards
Abacus Life Customer Care
***
On June 2, 2023, a claim status acknowledgment letter was mailed to ***.
The claims division reports that the payment has not been released due to a discrepancy in information, which is being reviewed, and that the final decision on your claim will be communicated to you within thirty (30) business days of the receipt of this letter.
Kind Regards
Abacus Life Customer Care
***
Abacus Insurance Limited's reply04 Jun 2023, 13:01
Official
Dear Claimant,
On June 2, 2023, a claim status acknowledgment letter was mailed to ***.
The claims division reports that the payment has not been released due to a discrepancy in information, which is being reviewed, and that the final decision on your claim will be communicated to you within thirty (30) business days of the receipt of this letter.
Kind Regards
Abacus Life Customer Care
***
On June 2, 2023, a claim status acknowledgment letter was mailed to ***.
The claims division reports that the payment has not been released due to a discrepancy in information, which is being reviewed, and that the final decision on your claim will be communicated to you within thirty (30) business days of the receipt of this letter.
Kind Regards
Abacus Life Customer Care
***