MM
Msizi M
1 reviews | Active since Jul 2022
12 Jul 2022, 14:38
sick and tired.....
Abacus insurance is causing anxiety, i have submitted a claim and they keep on sending an email telling me that they did not receive the documents so they cant assist. Will be also logging a complaint to ombudsman I'm tired
Helpful (0)
Replies (3)0
Replies (3)
Abacus Insurance Limited's replyOfficial
12 Jul 2022, 14:51Dear Claimant,
Abacus Life Customer Care took note of your complaint. Please confirm whether you have submitted completed claim form with supporting documents via your e-mail address "***."
A Claims Officer will be in contact with you on contact number, *** .
Regards
Abacus Life Customer Care
***
Abacus Life Customer Care took note of your complaint. Please confirm whether you have submitted completed claim form with supporting documents via your e-mail address "***."
A Claims Officer will be in contact with you on contact number, *** .
Regards
Abacus Life Customer Care
***
Abacus Insurance Limited's reply12 Jul 2022, 14:51
Official
Dear Claimant,
Abacus Life Customer Care took note of your complaint. Please confirm whether you have submitted completed claim form with supporting documents via your e-mail address "***."
A Claims Officer will be in contact with you on contact number, *** .
Regards
Abacus Life Customer Care
***
Abacus Life Customer Care took note of your complaint. Please confirm whether you have submitted completed claim form with supporting documents via your e-mail address "***."
A Claims Officer will be in contact with you on contact number, *** .
Regards
Abacus Life Customer Care
***
MM
Msizi M's updateReviewer Update
12 Jul 2022, 14:57Thanks, for getting back to me,
Yes i have submitted the documents with all the supporting documents.......
when will the agent contact me... Im giving your'll 24hours or im going to the ombudsman
Yes i have submitted the documents with all the supporting documents.......
when will the agent contact me... Im giving your'll 24hours or im going to the ombudsman
MM
Msizi M's update12 Jul 2022, 14:57
Reviewer Update
Thanks, for getting back to me,
Yes i have submitted the documents with all the supporting documents.......
when will the agent contact me... Im giving your'll 24hours or im going to the ombudsman
Yes i have submitted the documents with all the supporting documents.......
when will the agent contact me... Im giving your'll 24hours or im going to the ombudsman
Abacus Insurance Limited's replyOfficial
12 Jul 2022, 15:33Dear Claimant,
Abacus Life Customer Care Agent, Prince acknowledge receipt of your claims documents and have escalated to Claims Officer, Ellen whom shall be in contact with you.
Regards
Abacus Life Customer Care
***
Abacus Life Customer Care Agent, Prince acknowledge receipt of your claims documents and have escalated to Claims Officer, Ellen whom shall be in contact with you.
Regards
Abacus Life Customer Care
***
Abacus Insurance Limited's reply12 Jul 2022, 15:33
Official
Dear Claimant,
Abacus Life Customer Care Agent, Prince acknowledge receipt of your claims documents and have escalated to Claims Officer, Ellen whom shall be in contact with you.
Regards
Abacus Life Customer Care
***
Abacus Life Customer Care Agent, Prince acknowledge receipt of your claims documents and have escalated to Claims Officer, Ellen whom shall be in contact with you.
Regards
Abacus Life Customer Care
***