Repulsive CS behavior and treatment - Non-responsive when a claim has been lodged

Lodged a claim by going into incredible connection on the 30th of May. I have emailed them 5 times post the initial claim. The last 2 mail went to: *** *** *** *** ***

Not a single response from any of these parties not even one from the gentlemen who helped me at the store, cause I know he is real, he shared the initial claim. Even that was a horrible experience, I stood in that store for 26 minutes waiting for one technician who was busy fixing a device of some sort for one client, meanwhile, 8 store assistants were loitering and having great chats with no customers to help, but none could take in documents scan and email them to the ghost claims office.

ABACUS INSURANCE IS A ****!!! NO HELP WHATSOEVER, THEY DID'NT EVEN BEHAVE LIKE OTHER INSURERS AND MAKE UP AN EXCUSE... The rating should be 0 stars