RD
Robin D
1 reviews | Active since Jul 2020
09 Jan 2023, 11:22
Poor service from Hifi Corporation and Abacus Insurance
Poor service from Hifi Corporation and Abacus Insurance I submitted a claim for a damaged phone as early as 17 November 2022. After many many follow-up visits to the Klerksdorp branch, I only received feedback after 7 weeks. I am still without a handset and it is also not yet repaired. Hifi Corporation staff should rather advise all future clients to have items insured with their own personal insurance.
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Abacus Insurance Limited's replyOfficial
11 Jan 2023, 14:36HI Robin
Abacus would like to apologies for the delay in processing your claim. As the claim was approved, I have escalated the matter with the HiFi Corporation team and your should receive feedback from them.
Thank you,
Abacus Insurance Customer Care
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Abacus would like to apologies for the delay in processing your claim. As the claim was approved, I have escalated the matter with the HiFi Corporation team and your should receive feedback from them.
Thank you,
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply11 Jan 2023, 14:36
Official
HI Robin
Abacus would like to apologies for the delay in processing your claim. As the claim was approved, I have escalated the matter with the HiFi Corporation team and your should receive feedback from them.
Thank you,
Abacus Insurance Customer Care
***
Abacus would like to apologies for the delay in processing your claim. As the claim was approved, I have escalated the matter with the HiFi Corporation team and your should receive feedback from them.
Thank you,
Abacus Insurance Customer Care
***