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Thato T

1 reviews | Active since Nov 2024

07 Nov 2024, 15:10

Poor is an understatement, bad service.

Abacus is not a good company at all, their customer service is poor. I changed banking details but they still debited from my old account and now they blaming for arears and when I call in agents put me on hold and never get back to me in time for the issue.

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Replies (1)
Abacus Insurance Limited
Abacus Insurance Limited's reply08 Nov 2024, 07:00
Official
Dear Thato,

Thank you for sharing your concerns with us and note that a complaint's officer will be in contact with you shortly.

Kind Regards,
The Complaints Team