Non payment of funeral claim

Item: Abacus Insurance Limited
Rating: 1
Author: Khethiwe M

Non payment of funeral claim. They wanted to know diagnosis or cause of death. Home Affairs informed me its against the law to unseal page 1 of 1 of BI1663. Now am told they will revert back to me maybe after 15 working days.

Helpful (0)

Replies (3)

Abacus Insurance Limited's replyOfficial

10 May 2023, 15:32

Dear Claimant,

Abacus Life apologizes for the delay in processing your funeral claim.

Please be aware that Claim AB-C-***9-1 has been authorized and is waiting for payment.

Regards

Abacus Life Customer Care
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Abacus Insurance Limited's reply10 May 2023, 15:32

Official

Khethiwe M's updateReviewer Update

11 May 2023, 09:33

When should I expect payment?

Khethiwe M's update11 May 2023, 09:33

Reviewer Update

When should I expect payment?

Abacus Insurance Limited's replyOfficial

11 May 2023, 11:00

Dear Claimant,

The funeral benefit payment was made available today at 10:00 a.m.

Your payment will reflect within 48 hours.

Regards

Abacus Life Customer Care
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Abacus Insurance Limited's reply11 May 2023, 11:00

Official

Dear Claimant,

The funeral benefit payment was made available today at 10:00 a.m.

Your payment will reflect within 48 hours.

Regards

Abacus Life Customer Care
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