GT
Gugu T
1 reviews | Active since Oct 2018
03 Aug 2023, 13:01
Laptop claim
I tried to submit a claim with HIFI on two different occasions but they refused to assist, i then submitted the claim myself but never received any correspondence, it’s been over a week now but reading the reviews guess there is no hope for getting assistance
Helpful (0)
Replies (4)0
Replies (4)
Abacus Insurance Limited's replyOfficial
03 Aug 2023, 13:51Dear Gugu,
Thank you for raising your concerns with us.
Kindly note that a complaint officer will be in contact with you shortly.
Yours Sincerely,
The Abacus Team
Abacus Insurance Limited's reply03 Aug 2023, 13:51
Official
Dear Gugu,
Thank you for raising your concerns with us.
Kindly note that a complaint officer will be in contact with you shortly.
Yours Sincerely,
The Abacus Team
GT
Gugu T's updateReviewer Update
23 Aug 2023, 10:3120 days later still no response…feedback
GT
Gugu T's update23 Aug 2023, 10:31
Reviewer Update
20 days later still no response…feedback
Abacus Insurance Limited's replyOfficial
23 Aug 2023, 15:27Dear Gugu,
Thank you for raising your concerns with us.
We will priorotise your matter and get back to you as soon as possible.
Yours Sincerely,
The Abacus Team
Abacus Insurance Limited's reply23 Aug 2023, 15:27
Official
Dear Gugu,
Thank you for raising your concerns with us.
We will priorotise your matter and get back to you as soon as possible.
Yours Sincerely,
The Abacus Team
GT
Gugu T's updateReviewer Update
12 Jan 2024, 14:43I still haven’t received any feedback
GT
Gugu T's update12 Jan 2024, 14:43
Reviewer Update
I still haven’t received any feedback