MT
Mathapelo T
1 reviews | Active since Nov 2022
16 Nov 2022, 07:07
J.B Thobejane... frustrated customer
This insurance company is disgusting,how can one wait for a handset claim for 4 months? no one even bothers to follow up with my claim or reply my emails...I'm really not happy with the services at Abacus,I've never had a good customer service since I joined in 2016
Helpful (0)
Replies (1)0
Replies (1)
Abacus Insurance Limited's replyOfficial
16 Nov 2022, 07:34Dear Claimant,
Abacus Insurance sincerely apologize for the delay in finalizing your claim dated 18th Oct'22.
Your complaint has been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance sincerely apologize for the delay in finalizing your claim dated 18th Oct'22.
Your complaint has been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply16 Nov 2022, 07:34
Official
Dear Claimant,
Abacus Insurance sincerely apologize for the delay in finalizing your claim dated 18th Oct'22.
Your complaint has been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance sincerely apologize for the delay in finalizing your claim dated 18th Oct'22.
Your complaint has been escalated to Claims Management.
Regards
Abacus Insurance Customer Care
***