AZ
Akhona Z

1 reviews | Active since Dec 2020

03 Aug 2023, 09:10

INSURANCE CLAIM

I made a claim for a phone and the query was never attended to, its been over a year. Ive sent countless email till to date I havent received any response aswell this goes for the store I purchased the device at, Hifi Corporation Pinecrest Durban

0
Replies (3)
Abacus Insurance Limited
Abacus Insurance Limited's reply03 Aug 2023, 09:31
Official
Dear Akhona

Thank you for raising your concerns with us.
 
 Please note that a Complaint Officer will be in contact with you shortly.
 
 Yours Sincerely,
 The Abacus Team
AZ
Akhona Z's update03 Aug 2023, 10:08
Reviewer Update
Noted, but thats always the case with you guys. Ive never had a smooth and drama free interaction with you guys.
Abacus Insurance Limited
Abacus Insurance Limited's reply03 Aug 2023, 10:21
Official
Dear Akhona

Thank you for raising your concerns with us.
 
 Please note that a Complaint Officer will be in contact with you shortly.
 
 Yours Sincerely,
 The Abacus Team