KM
KitchenDj M

1 reviews | Active since May 2019

15 Nov 2022, 08:24

*********** employees.

On SAPS statement and on affidavit all this information is there, they sent me this email last week till today no outcomes of my claim if it is approved or rejected so I can challenge them on rejection. I feel like Abacus is just looking for a loophole not to pay out people's items, bad experience th them I will never use them again. Since 20 October when I claimed till today no phone it's almost a month now without a phone and Gugu still calls me why? Did u guys give me a spare phone to reach me? I'm only available on emails until I get a phone. Please let me know what are the outcomes of my claim.

Zwelithini Mabala

Good day Kindly provide with your ITC BLACKLISTING CONFIRMATION SMS from your service provider. I have tried to contact you several service times but your cellphone goes to voicemail. Kind regards

Gugu Twala

Fintech Support Claims Office

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171 Katherine Street, Building 3,

Sandown, Sandton, 2031

PO Box 4208

Johannesburg 2000

www.abacus-insurance.co.za

Abacus Insurance Limited: Non-life Insurer. FSP: 47063. Reg No: *** Abacus Life Limited: Life Insurer. FSP: 47062. Reg No: ***

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Replies (1)
Abacus Insurance Limited
Abacus Insurance Limited's reply15 Nov 2022, 15:18
Official
Dear Claimant,

Abacus Insurance acknowledge your complaint and have escalated to Claims Management.

Regards

Abacus Insurance Customer Care
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