Horrible service

Im extremely disappointed at the level of abucus incompetency. I was misrepresented into taking additional policies which i complained about and to their incompetency i was told that the recording can NOT be found. A REFUND was promised but everytime a call "ALL THE MANAGERS AND SUPERVISORS " are at a meeting. And NO follow up is made. I've made contact with the ombudsmen... I'm awaiting on a way forward. Im not leaving this. Its almost a thousand rand.

EITHER I GET MY REFUND ON THE NEW POLICIES OR REIMBUR*****T ON ALL MY POLICIES SINCE I COMMENCED WITH THEM. AND THAT'S A PROMISE.