TM
Tshenolo M
1 reviews | Active since Dec 2022
01 Dec 2022, 12:58
Furious customer,😡😡😡😡
If it was possible i wouldn't give them even a single star. I put a claim for my phone on the 2nd of October2022, I have been send from pillar to post regard it. Every time the tell you about backlog cause of the new system. Even HifCorp Festival mall is not helpful in this regard. If useless was a company, abacus is it. Furious,😡 Tshenolo Moshoette
Helpful (0)
Replies (4)0
Replies (4)
Abacus Insurance Limited's replyOfficial
01 Dec 2022, 14:46Dear Claimant,
Abacus Insurance apologize sincerely for the delay and have escalate to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance apologize sincerely for the delay and have escalate to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance Limited's reply01 Dec 2022, 14:46
Official
Dear Claimant,
Abacus Insurance apologize sincerely for the delay and have escalate to Claims Management.
Regards
Abacus Insurance Customer Care
***
Abacus Insurance apologize sincerely for the delay and have escalate to Claims Management.
Regards
Abacus Insurance Customer Care
***
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Tshenolo M's updateReviewer Update
01 Dec 2022, 16:54As i will wait another two months again. 😏
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Tshenolo M's update01 Dec 2022, 16:54
Reviewer Update
As i will wait another two months again. 😏
Abacus Insurance Limited's replyOfficial
10 Dec 2022, 14:45Dear Claimant, your claim is finalised.
Claim Number:AB-C-***6Incident Date:2022-10-02Creation Date:2022-12-10Amount Approved:R 1619.10Excess:R 179.90Device Approved:XIAOMI REDMI 9A 32GB GREY
Claim Number:AB-C-***6Incident Date:2022-10-02Creation Date:2022-12-10Amount Approved:R 1619.10Excess:R 179.90Device Approved:XIAOMI REDMI 9A 32GB GREY
Abacus Insurance Limited's reply10 Dec 2022, 14:45
Official
Dear Claimant, your claim is finalised.
Claim Number:AB-C-***6Incident Date:2022-10-02Creation Date:2022-12-10Amount Approved:R 1619.10Excess:R 179.90Device Approved:XIAOMI REDMI 9A 32GB GREY
Claim Number:AB-C-***6Incident Date:2022-10-02Creation Date:2022-12-10Amount Approved:R 1619.10Excess:R 179.90Device Approved:XIAOMI REDMI 9A 32GB GREY
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Tshenolo M's updateReviewer Update
15 Dec 2022, 15:25Still cant get my phone.... As i haven't received the sms with claim number...
TM
Tshenolo M's update15 Dec 2022, 15:25
Reviewer Update
Still cant get my phone.... As i haven't received the sms with claim number...