VR
Victoria R
1 reviews | Active since Aug 2024
31 Dec 2024, 11:06
Funeral policy
Since I cover my family 2020 abacus never call or send the policy details , send email dnt response bad pepstore policy services
Helpful (0)
Replies (5)0
Replies (5)
Abacus Insurance Limited's replyOfficial
02 Jan 2025, 10:53Good day Victoria,
Thank you for sharing your experience with us and kindly note that a complaint officer will be in touch with you shortly.
Yours Sincerely,
The Complaints Team
Thank you for sharing your experience with us and kindly note that a complaint officer will be in touch with you shortly.
Yours Sincerely,
The Complaints Team
Abacus Insurance Limited's reply02 Jan 2025, 10:53
Official
Good day Victoria,
Thank you for sharing your experience with us and kindly note that a complaint officer will be in touch with you shortly.
Yours Sincerely,
The Complaints Team
Thank you for sharing your experience with us and kindly note that a complaint officer will be in touch with you shortly.
Yours Sincerely,
The Complaints Team
VR
Victoria R's updateReviewer Update
14 Jan 2025, 21:00 They did reach out . So I requested voice recording for the day I took the policy cover simphiwe dnt rep**** my emails so please fix that
VR
Victoria R's update14 Jan 2025, 21:00
Reviewer Update
They did reach out . So I requested voice recording for the day I took the policy cover simphiwe dnt rep**** my emails so please fix that
Abacus Insurance Limited's replyOfficial
15 Jan 2025, 06:55Good day Victoria,
We apologise for the inconvenience; we will do a follow up on your query.
Yours Sincerely,
The Complaints Team
We apologise for the inconvenience; we will do a follow up on your query.
Yours Sincerely,
The Complaints Team
Abacus Insurance Limited's reply15 Jan 2025, 06:55
Official
Good day Victoria,
We apologise for the inconvenience; we will do a follow up on your query.
Yours Sincerely,
The Complaints Team
We apologise for the inconvenience; we will do a follow up on your query.
Yours Sincerely,
The Complaints Team
VR
Victoria R's updateReviewer Update
21 Jan 2025, 07:16Hi .hope u well it's been weeks still waiting for voice recording . Cz wen u call us u said all calls are recorded so m requesting mine . I not going to give up but just know I regret .
VR
Victoria R's update21 Jan 2025, 07:16
Reviewer Update
Hi .hope u well it's been weeks still waiting for voice recording . Cz wen u call us u said all calls are recorded so m requesting mine . I not going to give up but just know I regret .
Abacus Insurance Limited's replyOfficial
21 Jan 2025, 08:25Good day Victoria,
We apologise for the inconvenience; a complaints officer will be in contact
Yours Sincerely,
The Complaints Team
We apologise for the inconvenience; a complaints officer will be in contact
Yours Sincerely,
The Complaints Team
Abacus Insurance Limited's reply21 Jan 2025, 08:25
Official
Good day Victoria,
We apologise for the inconvenience; a complaints officer will be in contact
Yours Sincerely,
The Complaints Team
We apologise for the inconvenience; a complaints officer will be in contact
Yours Sincerely,
The Complaints Team