SN
Sibongile N
1 reviews | Active since Oct 2021
05 Dec 2023, 10:02
Fed up
I’m disgusted by abacus insurance I submitted a claim on the 27/11/2023 and I’m still waiting as I’m being told that the claim is being assessed. If you want peace of mind stay away from Abacus insurance
Helpful (0)
Replies (3)0
Replies (3)
Abacus Insurance Limited's replyOfficial
05 Dec 2023, 10:28Good day Sibongile,
Thank you for raising your concerns with us.
A Complaints officer will be in contact with you shortly.
We apologise for the inconvenience.
Regards
The Complaints Team
Thank you for raising your concerns with us.
A Complaints officer will be in contact with you shortly.
We apologise for the inconvenience.
Regards
The Complaints Team
Abacus Insurance Limited's reply05 Dec 2023, 10:28
Official
Good day Sibongile,
Thank you for raising your concerns with us.
A Complaints officer will be in contact with you shortly.
We apologise for the inconvenience.
Regards
The Complaints Team
Thank you for raising your concerns with us.
A Complaints officer will be in contact with you shortly.
We apologise for the inconvenience.
Regards
The Complaints Team
SN
Sibongile N's updateReviewer Update
06 Dec 2023, 14:52A day later I’m still waiting for the complaints officers call.
SN
Sibongile N's update06 Dec 2023, 14:52
Reviewer Update
A day later I’m still waiting for the complaints officers call.
Abacus Insurance Limited's replyOfficial
20 Dec 2023, 12:17Good day Sibongile
We sincerely apologise for not coming back to you in time.
Thank you for your time and patience.
Regards
The complaints team
We sincerely apologise for not coming back to you in time.
Thank you for your time and patience.
Regards
The complaints team
Abacus Insurance Limited's reply20 Dec 2023, 12:17
Official
Good day Sibongile
We sincerely apologise for not coming back to you in time.
Thank you for your time and patience.
Regards
The complaints team
We sincerely apologise for not coming back to you in time.
Thank you for your time and patience.
Regards
The complaints team