DISGUSTED ABACUS

OUMA has an elderly funeral policy at Abacus which we were paying for over 3years, every month paying.

She passed away on the 2nd November 2023. We have been waiting for payment up till this day to be told it is declined due to non payment which we payed every month. 12 days to be told this. Why were we not informed via sms that non payments were due when Ouma was still alive. this whole scenario sounds very fishy to me that we cant be told what payments were missed. Im highly disgusted by the service we have received and as a business man Im going to tell the world how you treat people at their lowest and trusting that our future is in your hands to bury our loved ones.

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