IM
Inathi M
1 reviews | Active since Aug 2024
17 Aug 2024, 14:45
Damaged cellphone
I made a claim on the 23rd of July 2024 regarding a damaged cellphone. It has been close to a month now since I have been waiting for my cellphone to be returned and I am in real need of that cellphone as I cannot do anything without it.
Helpful (0)
Replies (9)0
Replies (9)IM
Inathi M's updateReviewer Update
17 Aug 2024, 15:35I Lodged my claim at incredible connections, Mthatha Branch. May this matter be attended to with urgency, I am in need of that cellphone for my work stuff.
IM
Inathi M's update17 Aug 2024, 15:35
Reviewer Update
I Lodged my claim at incredible connections, Mthatha Branch. May this matter be attended to with urgency, I am in need of that cellphone for my work stuff.
Abacus Insurance Limited's replyOfficial
19 Aug 2024, 07:59Good day Inathi,
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply19 Aug 2024, 07:59
Official
Good day Inathi,
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
Thank you for sharing your concerns with us and note that a complaint officer will be in contact with you shortly.
Kind Regards,
The Complaints Team
IM
Inathi M's updateReviewer Update
19 Aug 2024, 09:14Please pop an email if I am unreachable via cellular.
IM
Inathi M's update19 Aug 2024, 09:14
Reviewer Update
Please pop an email if I am unreachable via cellular.
IM
Inathi M's updateReviewer Update
19 Aug 2024, 09:16***
IM
Inathi M's update19 Aug 2024, 09:16
Reviewer Update
***
Abacus Insurance Limited's replyOfficial
19 Aug 2024, 09:31Good day Inathi'
Noted.
Noted.
Abacus Insurance Limited's reply19 Aug 2024, 09:31
Official
Good day Inathi'
Noted.
Noted.
IM
Inathi M's updateReviewer Update
19 Aug 2024, 14:17I spoke to Nonhlanhla today via phone call, saying that she will cc me in an email that she will send to the repairs company for a follow up, I'm still waiting to see the email...
I need the claim to be finalized by Thursday (22nd) because I'm starting to lose my patience right now
I need the claim to be finalized by Thursday (22nd) because I'm starting to lose my patience right now
IM
Inathi M's update19 Aug 2024, 14:17
Reviewer Update
I spoke to Nonhlanhla today via phone call, saying that she will cc me in an email that she will send to the repairs company for a follow up, I'm still waiting to see the email...
I need the claim to be finalized by Thursday (22nd) because I'm starting to lose my patience right now
I need the claim to be finalized by Thursday (22nd) because I'm starting to lose my patience right now
Abacus Insurance Limited's replyOfficial
19 Aug 2024, 14:32Good day,
Please note that our claims department is working on the matter
Kind Regards,
The Complaints Team
Please note that our claims department is working on the matter
Kind Regards,
The Complaints Team
Abacus Insurance Limited's reply19 Aug 2024, 14:32
Official
Good day,
Please note that our claims department is working on the matter
Kind Regards,
The Complaints Team
Please note that our claims department is working on the matter
Kind Regards,
The Complaints Team
IM
Inathi M's updateReviewer Update
19 Aug 2024, 21:07IPhone 7 plus (black) is the phone.
IM
Inathi M's update19 Aug 2024, 21:07
Reviewer Update
IPhone 7 plus (black) is the phone.
Abacus Insurance Limited's replyOfficial
20 Aug 2024, 07:35Good day Inathi'
Noted.
Noted.
Abacus Insurance Limited's reply20 Aug 2024, 07:35
Official
Good day Inathi'
Noted.
Noted.