Complains

I have a cellphone insurance with abacus what a bad servise they have tbe customer have to do a follow up everydag and have to beg tge manager to sign paper work so your repairs can be done its being a month withoud my phons and thier booklet its written 6'-10 working days tgats a lie i advise nobody i take on abacus insurance its a real struggle when claim even noe still havnt received my phone what a bad campany n stuff and leader they have i am so unhappy with thier servise